Damaged Items
If your package arrives damaged:
Please send us clear photos of the damaged item and packaging.
Once verified, we’ll resend the item you originally ordered at no cost.
Note: Customers are responsible for covering the shipping fee for the replacement item.
Delayed Packages
If your order is delayed beyond the expected delivery window:
Don't hesitate to reach out — we're here to help.
Contact us via phone at 516-260-2463 or email contact.footytechsoccer@gmail.com.
We'll investigate the delay and work with our shipping partners to resolve it quickly.replacement item.
Unsatisfied with Your Purchase?
At FootyTech, we strive to provide high-quality soccer gear that meets your expectations. However, we understand that sometimes a product may not be the right fit.
If you're not satisfied with your purchase for personal reasons (e.g., style, preference, or expectations), we sincerely regret to inform you that we are unable to offer refunds in such cases. Our current policy does not support returns or exchanges for items that are not defective or damaged.
That said, we encourage you to share the product with friends, teammates, or family members who might enjoy it. Many of our customers have found that gifting or repurposing the item is a great way to make the most of their purchase.
We appreciate your understanding and your continued support of FootyTech.